Job openings for tele caller in guwahati

Making Outbound Calls: Contacting potential or existing customers to inform them about products or services.

Handling Inbound Calls: Answering calls from customers regarding inquiries, complaints, or support.

Customer Engagement: Building rapport with customers, understanding their needs, and providing appropriate solutions.

Sales and Lead Generation: Persuading customers to purchase products or services and generating leads for the sales team.

Maintaining Records: Keeping detailed records of customer interactions, transactions, and feedback in the CRM system.

Follow-Up: Following up with customers to ensure satisfaction and address any further questions or concerns.

Achieving Targets: Meeting daily, weekly, or monthly call and sales targets set by the company.

Providing Feedback: Reporting customer feedback and suggestions to the management for product or service improvement.