Job openings for receptionist in guwahati

1. Greet patients, visitors, and hospital staff with a friendly and professional demeanor.
2. Ensure a warm, welcoming, and comfortable atmosphere in the reception area.
3. Answer and direct incoming phone calls, inquiries, and emails, providing accurate information about hospital services, appointments, and policies.
4. Manage appointment bookings for doctors, specialists, and other medical personnel.
5. Ensure timely scheduling, confirming appointments, and rescheduling when necessary.
6. Coordinate with medical departments to optimize the doctor's schedules and patient flow.
7. Register new patients by collecting necessary demographic and medical information.
8. Verify insurance details and ensure accurate entry of patient data into the hospital€™s system.
9. Update patient records regularly and maintain confidentiality in accordance with healthcare regulations (e.g., HIPAA).
10. Assist patients with billing inquiries, including charges for consultations, treatments, and procedures.
11. Process payments, including co-pays, insurance, and out-of-pocket payments.
12. Provide receipts and maintain accurate records of transactions for future reference.
13. Organize and file patient medical records, forms, and documents accurately and confidentially.
14. Ensure all required paperwork is completed for admissions, treatments, or discharges.
15. Handle requests for medical records in accordance with hospital policy and legal requirements.