Job openings for operation executive in guwahati

- Assist senior operations staff in day-to-day operations, ensuring smooth execution of IT services and projects.
- Help coordinate IT projects by tracking deadlines, milestones, and deliverables.
- Assist in the scheduling and planning of resources for various IT projects or service deliveries.
- Assist with communication between vendors, clients, and internal teams to ensure operational needs are met.
- Maintain records of all project documentation, contracts, service agreements, and other operational materials.
- Assist in managing inventory of IT equipment and software, ensuring that stocks are maintained and orders are placed as necessary.
- Input operational data into relevant software or systems to maintain accurate and real-time records.
- Identify inefficiencies in operational processes and assist in implementing solutions to improve efficiency and reduce costs.
- Provide support to clients regarding operational issues, service requests, or technical inquiries.
- Assist in tracking customer complaints or service issues, ensuring timely resolution or escalation.
- Prepare regular operational reports to track performance metrics, resource utilization, and any outstanding tasks or issues.
- Work closely with IT teams, including developers, engineers, and technical support, to ensure the timely delivery of services or projects.
- Assist in monitoring the quality of services and solutions delivered to clients, ensuring they align with company standards.
- Ensure all operational activities comply with relevant industry regulations, company policies, and client agreements.
- Assist in monitoring the allocation of resources (staff, equipment, etc.) to ensure projects or operations are properly supported.
- Support in managing operational incidents or issues that arise, ensuring they are logged, tracked, and resolved in a timely manner.
- Assist in organizing training sessions for operational processes, tools, or software used within the team.