Job openings for front desk executive in guwahati

- Greet clients, visitors, and guests in a professional and friendly manner, ensuring a positive first impression of the company.
- Answer phone calls, screen calls, and route them to the relevant department or personnel.
- Respond to client inquiries and emails, providing basic information or forwarding detailed queries to the appropriate team members.
- Schedule and coordinate appointments, meetings, and consultations for clients with the relevant accountants or tax professionals.
- Maintain an organized calendar, ensure no scheduling conflicts, and send reminders to clients and staff about upcoming meetings.
- Receive and manage client documentation, ensuring it is logged accurately and directed to the correct department.
- Assist with client billing inquiries, ensuring timely communication of payment due dates and outstanding balances.
- Ensure the front desk area is stocked with necessary office supplies, including forms, brochures, and client-facing materials.
- Sort, distribute, and manage incoming mail, packages, and other deliveries, ensuring they reach the appropriate department or personnel.
- Assist with the preparation of client-facing documents, forms, and reports, ensuring they are accurate, organized, and presentable.
- Safeguard sensitive client information, ensuring confidentiality is maintained at all times in accordance with company policies and legal requirements.
- Maintain a clean and organized front desk and reception area, ensuring that it remains presentable and professional.
- Develop a rapport with clients and visitors, providing excellent customer service and ensuring their needs are met efficiently.
- Oversee the booking and preparation of conference rooms and meeting spaces, ensuring all necessary equipment (projectors, whiteboards, etc.) is available and set up.
- Manage multiple tasks simultaneously, including answering phone calls, greeting clients, scheduling meetings, and handling administrative duties.