Guwahati
1. Ensure accurate and timely processing of customer orders, including order entry, tracking, and status updates.
2. Coordinate with the sales team to confirm product availability and delivery timelines.
3. Oversee inventory levels to ensure stock availability and avoid overstocking or stockouts.
4. Perform regular stock checks and maintain accurate records in the inventory management system.
5. Communicate regularly with suppliers and vendors to track the status of orders, shipments, and product availability.
6. Maintain and update product listings, prices, and descriptions in the system, ensuring they are accurate and up-to-date.
7. Provide back-office support for customer queries related to order status, deliveries, returns, and product information.
8. Coordinate with logistics teams to arrange for timely and accurate delivery of orders.
9. Monitor shipping progress and provide status updates to customers or internal teams as required.
10. Input and maintain accurate records for all transactions, inventory updates, and customer orders in the system.
11. Ensure invoices are generated accurately and promptly for customers and suppliers.
12. Assist with payment tracking, reconciliation, and handling any discrepancies between invoicing and payment.
13. Ensure products meet the company€™s quality standards before shipment to customers.
14. Work closely with other departments (sales, marketing, warehouse, finance) to ensure seamless operations.
15. Suggest improvements to streamline back-office operations, enhance efficiency, and reduce errors.
Experience | 0 - 2 Years |
Salary | 1 Lac 25 Thousand To 1 Lac 50 Thousand P.A. |
Industry | Front Office / Reception / Computer Operator / Assistant |
Qualification | B.A, B.C.A, B.B.A, B.Com, M.A, M.B.A/PGDM, M.Com |
Key Skills | Microsoft Excel Microsoft Office Microsoft Word Customer Service Power Point Presentation Coordination Skills Computer Operations Typing Skills Basic Computer Skills Customer Focus Sales Coordinator Presentation Skills Communication Skills |
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